Order Cancellation: We understand that sometimes plans change. You can cancel your order within 24 hours of placing it. To cancel your order, please contact our customer support team at elegantwearshop@outlook.com with your order details.
Cancellation After Shipment: Once your order has been shipped, it cannot be canceled. In this case, you may follow our Return Policy to return the item(s) once you receive them.
Refund Process: If you cancel your order within the allowed time frame, we will process your refund within 7 business days. The refund will be issued to the original payment method used during the purchase.
Non-Cancelable Items: Certain items may not be eligible for cancellation, such as personalized or custom-made products. Please check the product description for any specific cancellation terms.
Contact Us: If you have any questions or need to cancel your order, please contact our customer support team at elegantwearshop@outlook.com. We are here to help!